Frequently Asked Questions
About the company?
Aviaco is built on experience. The company has grown to become a full-service provider in the field of Ground Support Equipment (GSE). You’ll not only find new and second-hand GSE for sale on our website, you’re also able to call on us to lease GSE for the short and long term, rely on our fleet management services and even have your GSE maintained and repaired by our qualified technicians.
What is GSE?
Ground Support Equipment
What are your future prospectives?
To build a renomated company which is known around the world for his service and quality with refurbished GSE.
How many years are you in this market?
We started Aviaco now seven years ago but myself I am already in GSE sins 1990
How many machines are you selling per year?
We where selling around 500 units every year before corona
What is the different between you and other GSE vendors in the world?
We are offering only fully refurbished GSE with a very high quality level
How many people are working for Aviaco at this moment?
We have team of about 30 people
What are your future targets with Aviaco?
Making more full service and dry lease contracts for GSE
What is your biggest market for refurbished GSE?
Our biggest market is Africa
How many units do you have in stock?
We constantly have around 600 units in stock
Where are you located?
We currently have two workshops, one is located in Spain and the other one in The Netherlands.
What does the warranty cover?
.Our standard warranty terms are 6 months on broken spare parts due to normal use
Are the prices you have been offering included transport?
No our sales prices are always ex works the current location
What do we mean by full refurbishment?
We have high standards when it comes to the quality we deliver. With a full ‘Zero time’ refurbishment, ground service equipment is returned to excellent, serviceable condition. We expect it to perform for at least another ten to fifteen years. This is made possible by putting in the time and effort. And conducting an array of different tests and performing any refurbishment tasks we believe to be appropriate. They include inspecting and servicing all relevant components and systems and replacing any worn parts
Can you show us the works you are doing during the refurbishment?
We have a standard procedure to work when we make refurbishment, it can be send to you when we are closing a some orders.
Can you offer also spare parts support for the GSE we are buying?
We have a dedicated spare parts department who can offer you spare parts for all the machines we are selling to you including your own fleet.
Are you also doing commissioning from the machines you deliver?
We can do training and commissioning if this is required by the customer
Do you offer also training for GSE?
We are offering technical training if required at an additional cost, we have people in the company with more than 20 years of experience of several types of GSE.
Do you have the maintenance record from the machines you are selling?
We have sometimes the maintenance record but we will offer you a maintenance plan to start a new maintenance record after refurbishment
Do you have the manuals from the machines you are selling?
We have all the technical and maintenance Manuals from the machines we are selling
Can we come and make inspection?
You are most wecome to come to our workshops in Holland and and in Spain to make inspection from the machines we have refurbished
Are you offering also technical support?
We have several skilde mechanics who can come to your airport and offer you all the technical support you require
We have a service which called TAOS Techincal Support On Side
How can I contact you?
You can find all our contact info on https://aviaco-gse.com/contact-us/.
There is also a possibility to open a live chat with the support button on the bottom left side of the page.
How long does it take to transport the machines?
This depends on the volume of the order and the types of machines, most of the time it will be between 2 to 4 weeks to get your order ready for transport
What is the transit time to bring the machines to our country?
This depends on the destination and the side of the seaport, how bigger the sea port how more traffic you have
Can you also offer transport to the final destination?
Yes we can offer you transport CIF the nearest seaport in your country, we have a logistics department specialized in transporting GSE around the world.